Privacy Policy

1. Information We Collect

Personal Information: Name, email address, phone number, company name; opt-in records and timestamps for all communication channels, including SMS and email.

Non-Personal Information: IP address, browser type, device information; website usage patterns and analytics; cookies and similar technologies.

Customer Communication: Records of inquiries and service requests; appointment details and preferences; service history and feedback.

2. How We Use Your Information

We use collected data for providing and improving our services, communicating with you about your inquiries and appointments, enhancing website functionality, ensuring security and fraud prevention, and maintaining records of your communication preferences and consent.

3. SMS Messaging & Compliance

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. All opt-out requests are processed immediately.

Message Frequency & Content: Message frequency varies based on your interactions with our business. Messages will be directly related to the services you have requested. We do not send promotional content without specific consent.

Help & Support: Reply "HELP" for assistance or contact us at contact@leagun.com. Customer support is available during regular business hours.

Carrier Information: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with service providers who assist in our operations, SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive, or when required by law. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement reasonable security measures including encryption of sensitive data, secure access controls, and regular security assessments. No method of transmission over the internet is 100% secure.

6. Cookies & Tracking Technologies

We use cookies to analyze site traffic, remember preferences, and improve website functionality. You may control cookies through your browser settings.

7. Your Rights & Choices

You have the right to access, update, or delete your personal information; opt out of SMS messages by replying "STOP"; request information on how we process your data; and withdraw consent at any time.

8. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date.

9. Contact Us

By using our website and services, you consent to this Privacy Policy.